Return and Refund Policy
We respect your aid in purchasing with Bigbrinjal.com We care about making you happy and we do our best to offer you an awesome buying experience. On positive events, you can find yourself desiring to go back a product or inquire about a repayment.
This coverage explains how you may return products and get refunds on our internet site. When you buy something on bigbrinjal online ED medicine store, you need to comply with the guidelines on this policy.
1. Returns
Eligibility for Returns
Within the unique time period, you’ve got the ability to go back to purchased products. The product must be brand-new, undamaged, and packaged appropriately in order to qualify for a full reimbursement. If an item has been used, changed, or broken after it reached you, returns will no longer be complied with.
Return Process
For initiating a return, please reach out to our customer support team through the provided contact information. To complete the return process, you must provide your order number, state, the reason for wanting to return the item, and provide any necessary evidence such as documents or pictures. Upon receiving your request, we will provide you with additional guidance and, if necessary, a label for the return process.
Return Shipping
Should there be any error on our part, such as sending you a defective or incorrect item, we will bear the cost of returning it by covering the shipping expenses. However, in case the return is not due to our error, you will be responsible for covering the shipping expenses for its return. It is advisable to utilize a shipping service that provides package tracking or invest in insurance to secure the safe return of the item to us.
Inspection and Refunds
Upon receipt of the item you have returned, we will conduct an examination to confirm its conformity with the criteria specified in section 1.
After confirming the item’s eligibility for a refund, we will initiate the procedure to refund your money. We will give back the money to your original way of paying for the item you bought. The exact time it takes will depend on the policies of your payment provider.
2. Refunds
Eligibility for Refunds
You may get your money back in these situations:
- The thing that you got is broken, spoiled, or not like how it was said to be.
- Once it was due to arrive, the thing failed to arrive.
- Before being sent, the item was canceled.
Non-Refundable Items
Some purchases you make are unable to be exchanged or refunded.
Gift cards or vouchers are cards or pieces of paper that act like money. They are able to used to make purchases from particular shops or companies.
Software you can download, digital stuff, or signing up for things consistently.
Items that are specially made or designed for a specific person.
Partial Refunds
Sometimes, you may get some money back if only a portion of your purchase can be refunded. The amount of money you will get back as a refund depends on how much the item(s) you returned are worth, as well as any extra fees or deductions that may apply.
Late or Missing Refunds
Please check your financial institution’s records or get in touch with the company that issued your credit card if you haven’t received the reimbursement within an appropriate period of time.
prior to a reimbursement appears on your wallet, it can take some time. Should you have followed these instructions and remain unable to retrieve your funds, kindly contact our customer support team for further assistance.
3. Cancellations
Order Cancellations
Please get in touch with our support representatives as soon as possible if you want to terminate your purchase. We’ll do all we can to fulfill your inquiry. Should the order have already been shipped, you must proceed with the return process outlined in section 1 once you have received the item.
Cancelled Orders by Big Brinjal
It is within our discretion to cancel an order if we desire to do so. If we must terminate a purchase, we’ll let you know right away and issue a complete refund utilising your initial form of payment.
If there are any doubts or queries regarding our procedure for returns and reimbursements, feel free to contact us. Our helpful customer support team is here to assist you and solve any problems you may have.
It is important to note that the policy regarding returns and refunds may undergo alterations without prior notice. Users should periodically review this agreement for any modifications or modifications.
